Charity fundraising regulator, the Fundraising Standards Board (FRSB), has this week (10 June 2013) published its annual complaints report, revealing a total of 33,744 complaints reported to UK charities in 2012.
The FRSB Complaints Report 2013 presents an overview of complaints received by 1,068 charities with fundraising programmes that deliver £4.16 billion in voluntary income annually.
You can view the FRSB's complaints report on the FRSB website by clicking here.